Privacy Policy

1. Responsible business and privacy contact

Provider: Sciencial LLC (Qualitive), 7901 4th St N STE 300, St. Petersburg, FL 33701, USA. Contact: support@qualitive.com · +1 (888) 9000-ISO.

Sciencial LLC provides the Qualitive and Chatiso product. Use the email above for privacy questions and applicable personal-information requests.

2. Information collected

Depending on how you use the service, information may include name, email, authentication identifiers or password verifiers, organization (if provided), session and security records, plan and transaction references, library access decisions, downloads, queries, usage logs, and correspondence with support. Paddle processes payment information for transactions handled through its checkout.

3. Purposes of processing

Information is used as necessary to provide accounts and platform features, validate orders and access rights, respond to requests, prevent fraud or misuse, operate and improve reliability, and meet applicable obligations.

4. Queries and submitted information

Questions and content submitted to Chatiso may be processed to deliver answers. Do not submit sensitive personal data, confidential client information or restricted materials without appropriate authorization. Actual AI providers, use for training, retention and related controls require verification and disclosure before this policy is treated as final.

5. Service providers and international processing

Suppliers may provide hosting, storage, analytics, security, communication or AI features, and Paddle handles payment transactions. The complete provider list, locations of processing, international transfers and safeguards must be verified and published by the business.

6. Retention and protection

Records are retained for operational, security, accounting, legal or dispute-resolution needs as applicable. The business must confirm specific retention periods and deletion procedures. Protective measures are used, but no online service can guarantee absolute security.

7. Rights, cookies and choices

Depending on local law, you may have rights to request access, correction, deletion, restriction or other privacy choices. Contact support@qualitive.com. Cookies or browser storage may support login and security. Any additional analytics, marketing or preference tools should be accurately disclosed, with consent where required.

8. Children, links and changes

The service is designed primarily for business and professional activities. The business must confirm any minimum-age policy. Third-party sites have their own privacy practices. Policy updates will be published with an updated effective date and additional notice where required.